Untitled-1.jpg

Customer Feedback

THE DIVAS PROMISE...

BOW2017-af41bd2d24ba9d4a0f6509a5a16ba391.png

We promise to provide you with the best customer service

we can offer and our hope is that when you leave our store,

you will want to leave us a 5-Star Review!

From the first inquiry phone call I made, to my final fitting, the ladies at Divas were so wonderful to work with. I had been ALL OVER the place looking for a simple, plain, clean, elegant dress, and Michelle who took my first phone call patiently went through my model number list with me to let me know what she had in stock/what she could order. They had one of my dresses on my top 10 list, so I made the 3.5 hour drive from New Bern to Greensboro to try on the dress. The beautiful shop, and everyone on the super sweet and patient and helpful staff were so welcoming to me, and I ended up with a gorgeous Enzoani dress that I LOVED, and that my (now) husband was blown away by. The ladies at Diva’s even went above and beyond by addressing my specific concern about not wanting to have the “ivory” dress make me look washed out amidst a sea of US Navy officers in their dress white uniforms, and the shop owner brought in her son’s uniform to compare it to the dress. Michelle and Veronica helped me through as many fittings as it took to get the dress just perfect, and even when I hit a snag and couldn’t get to them (given the distance and an injury) the week before my wedding to do an emergency fitting (because of weight loss and other issues), they talked my friend through what needed to be done to fix the issue, and the dress was perfect in the end. They also helped me make the most perfect accessory choices . The result was an absolutely stunning overall look that perfectly captured my vision. Since our wedding, his new pet name for me is “princess” because that’s what I looked and felt like thanks to Divas.
— The Knot, Reviewed On 11/05/2017, Bonny S
I had a wonderful experience with Divas. I had an appointment, but was the only one in the store most of the time. The ladies were all very friendly and helped me pick out dresses to try on. The boutique itself is very cute, with plenty of comfortable chairs. My dress was one of the first I tried on and it was perfect. I tried a few others, but knew I found my dress as soon as I tried it on a second time. The ladies were very professional and when they commented on a dress, I felt it was genuine. I did not feel rushed or pressured, which I really appreciated. I decided to buy the dress that day and scheduled the fitting. They were very accommodating to my schedule and the alterations went very well. She was very busy the day I came, but handled it really well. She did a great job and the dress fit me perfectly on my second fitting. The cost of alterations was reasonable, although I didn’t need a lot done to it. I loved that I was able to keep the dress at the boutique and that they steamed it to remove the wrinkles. I would definitely recommend this boutique to any bride to be.
— The Knot, Reviewed On 11/02/2017, Rhianne K
“I had a great experience with Divas! There aren’t any other bridal shops in town with this standard of service. Very elegant shop but reasonably priced gowns for what you are purchasing. The staff is helpful, offering suggestions but not overbearing like some boutiques. I found my perfect dress on the very first visit! I also cannot say enough for the lady who does their alterations!”
— Wedding Wire, Reviewed On 10/28/2017, Katherine
“I made an appointment at Divas very certain I was probably not going to find my dream dress, a previous experience elsewhere left me very discouraged (I didn’t see one worth even trying on). Boy, was I wrong! Divas is SO accommodating to every type of bride! I was very set on a long sleeve dress for my October wedding. One caught my eye immediately (which I tried on first) and I must have tried on 7 after that. I ended up saying yes to the dress to the first one !! It is a beautiful boho long sleeve wedding dress, unlike anything I have ever seen! I’m so excited to get alterations to make it fit perfect. Amanda was such a huge help in making my visit easy and accommodating! Thank you for everything!”
— Facebook, Reviewed on 11/12/2017, Emma L
“I went to Diva’s to get my wedding dress altered. They were completely flexible and accommodating - especially since I didn’t even purchase my dress with them. The seamstress was patient and detail-oriented. In the end, my dress fit like a glove and I was very pleased. I would highly recommend them for alterations, but even just to purchase your dress. My dress was hanging by the dressing room when I walked in for my fitting appointment - I could have gone to them in the first place.”
— Facebook, Reviewed on 08/20/2017, Amber M
“Huge Thank you to the ladies at Diva’s! Second wedding, first time I’d ever tried on wedding dresses, so a little nervous as to what to expect. They made me feel like a princess! The best part...I walked out with the dress of my dreams, under budget, and on cloud nine. Amazing experience!”
— Facebook, Reviewed on 07/22/2017, Cindy L
“Yesterday I visited Divas with my future daughter-in-law and all I can say is they are AMAZING! The staff were so accommodating and extremely knowledgeable. Their #1 goal is to find the perfect dress for the bride and they absolutely delivered. Highly recommend Divas for all brides to be. She said yes to the dress and I can’t wait her in her dress and watch my son marry the woman of his dreams!”
— Facebook, Reviewed on 04/19/2017, Angela J
“I had been searching for a specific gown for months after seeing it online, and learned that Diva’s had a sample in. We drove up the next day without an appointment, and they fit me in before their standing appointments, and let me try the dress on. It ended up being THE dress, and Michelle and the other ladies in the store seemed almost as happy about it as I was! Michelle was great, very helpful and knowledgeable and I look forward to working with them for my follow-up fittings.”
— Google Business, Reviewed on 07/21/2017, Virginia B